# Can I connect more than one Instagram account?

> Yes: the Free plan runs 1 Instagram account, Pro up to 3 and Scale up to 20, all under one login. After a downgrade, extra accounts are paused, never deleted, and you choose which stay active.

- Topic: Your account
- Plans: Free: not included · Pro: included · Scale: included. Free: 1 account. Pro: up to 3. Scale: up to 20.
- In the app: Open Accounts — https://app.replavia.com/accounts
- Last checked: 2026-10-29
- Web page: https://replavia.com/help/multiple-instagram-accounts

## How many accounts each plan allows

| Plan | Instagram accounts |
|---|---|
| Free | 1 |
| Pro | Up to 3 |
| Scale | Up to 20 |

All of them sit under one Replavia login. This suits an agency or a person who runs several brands.

## Add another account

1. Go to **Accounts** in the menu. The page is called **Channels**.
2. Click **Connect another**.
3. Sign in on Instagram’s own page with the account you want to add.

If your plan’s limit is already reached, the account is not connected and the page tells you so. Upgrade first, or disconnect an account you no longer use.

## Each account keeps its own setup

- Each automation belongs to one Instagram account. You choose the account when you create it.
- Sending limits are set per account, so you can run one brand faster and another slower. See [Sending limits](https://replavia.com/help/sending-limits).
- On Pro and Scale, the AI knowledge sources and AI DM assistant settings can differ per account. One brand never answers with another brand’s facts.
- Analytics and the Lead Inbox can show **All accounts** or one account at a time.

## What happens after a downgrade

Say you had Pro with 3 accounts and moved to Free, which allows 1.

1. Replavia emails you and shows a banner in your dashboard. It says what is over the limit and the date extras will pause.
2. For 7 days, everything keeps working. You can disconnect extra accounts, or upgrade.
3. If you are still over the limit after 7 days, the extra accounts are paused. Replavia keeps the account you connected first.

A paused account shows **Paused · over plan limit** on the Channels page. It stays connected, but nothing runs through it. That means no DMs, no public replies and no lead capture.

Nothing is deleted. Its automations, leads and history are kept.

## Choose which account stays active

1. On the Channels page, find the paused account and open **Make @name active**.
2. If your plan has a free place, click **Make active**.
3. If not, pick the account to pause under **Which active account should pause instead?**
4. Click **Pause it and make this one active**. Or click **Upgrade instead**.

When you upgrade or get back within your limit, paused accounts start running again.

## Good to know

- Reconnecting an account that needs a new login uses its own place. Reconnecting an account you disconnected takes a new place.
- The same applies to automations. The Free plan runs 2 at a time, so after the 7 days your oldest automations keep running and newer ones pause.
- Even on a paused account, people who reply STOP are still opted out.
- Messages that would have gone out while an account was paused are not sent late.
- See [Plans and pricing](https://replavia.com/help/plans-and-pricing) for what each plan includes.