# Who is behind Replavia, and how do I contact you?

> Replavia is run by PlanMyTrip LLC, a company based in the United States at 2125 Stegemann St, Apex, NC 27502. You can email info@replavia.com or call +1 984-357-8926.

- Topic: Privacy and trust
- Last checked: 2026-10-29
- Web page: https://replavia.com/help/is-replavia-a-real-company

## The short answer

Replavia is a product of PlanMyTrip LLC, a company based in the United States. Our address, phone number and email are published in our [Privacy Policy](https://replavia.com/privacy) and [Terms](https://replavia.com/terms).

## How to reach us

| How | Details |
|---|---|
| Email | info@replavia.com |
| Phone | +1 984-357-8926 |
| Post | PlanMyTrip LLC, 2125 Stegemann St, Apex, NC 27502, United States |
| In the dashboard | **Report a problem**, at the bottom of the menu |

**Report a problem** is the quickest way to tell us about a bug. It sends us the page you were on and your account setup, so you do not need to explain it all. See [How to report a problem](https://replavia.com/help/report-a-problem).

## What Meta has checked

Two separate checks by Meta apply to Replavia:

- **Meta App Review.** Replavia passed it in July 2026. It checks which Instagram permissions an app may use, and why.
- **Tech Provider verification.** Meta verified our business as a Tech Provider, also in July 2026. This checks the business behind the app.

These are checks, not an endorsement. Meta does not endorse Replavia. See [Is Replavia approved by Meta?](https://replavia.com/help/is-replavia-approved-by-meta)

## Our published rules

You can read every rule we follow, in plain pages:

- [Privacy Policy](https://replavia.com/privacy): what we collect, who handles it, and your rights.
- [Terms](https://replavia.com/terms): the agreement between you and PlanMyTrip LLC.
- [Refund Policy](https://replavia.com/refund): how cancelling and refunds work.
- [Data deletion](https://replavia.com/data-deletion): how to delete your data or a follower’s data.

Our Terms are governed by the law of the State of North Carolina, United States.

## Ways to check us before you pay

1. Start on the free plan. It needs no card and has no time limit.
2. Connect with Instagram Login, so your password never reaches us. See [What can Replavia see on my Instagram account?](https://replavia.com/help/what-replavia-can-see-on-instagram)
3. Read what we do with data in plain words. See [Does Replavia sell my data?](https://replavia.com/help/does-replavia-sell-my-data)
4. When you pay, it goes through Stripe. See [Is it safe to pay for Replavia?](https://replavia.com/help/is-my-money-safe)

## Related questions

- [Who can see my leads?](https://replavia.com/help/who-can-see-my-leads)
- [Does Replavia read or store my DMs?](https://replavia.com/help/do-you-read-my-dms)
- [How is my data protected?](https://replavia.com/help/how-is-my-data-protected)
- [Can I download or delete all my data?](https://replavia.com/help/get-or-delete-all-my-data)
- [What happens to my data when I leave?](https://replavia.com/help/what-happens-to-my-data-when-i-leave)
- [Which other companies handle my data?](https://replavia.com/help/who-processes-my-data)
- [How Replavia follows Meta platform rules](https://replavia.com/help/how-replavia-follows-meta-rules)
- [Is my data used to train AI?](https://replavia.com/help/ai-privacy-and-your-data)

## Good to know

- Replavia only uses Instagram’s official API. It does not scrape Instagram.
- Replavia never asks for your Instagram password. Be careful with any message that does.